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    wholesale jewelry >> Return

    Urgent Notice
    Dear all buyers:
    Now there is a group of Internet fraudsters using our network illustrations to swindle some of buyers. Their network domain name, site layout and sales mode are very similar with us. It is very easy lead to misjudgment by the buyers. They appear received the customer payment without delivery etc. Our network department has been traced and handle in time. But in the short term will bring inconvenience to the all clients, we apologized at here. And at the same time, we recommend that all the clients after sending the purchase order, please contact our sales representative in time and obtain the order number confirmation. Our main contact email address: chinasskamen@gmail.com.
     
    And our company’s official web site is
     
     
     
     
                             
                                                         KAMEN JEWELRY INDUSTRIAL LIMITED                            
                                                         May 18, 2011

     

    Stainless Steel Jewelry Men Jewelry

    Refundment policy:


    As we are very confident with our fine jewelry, you can return your order within 7 business days from the date when you receive you order for a refund or exchange if you are not completely satisfied with our products for any reason.

     

    Cancel and exchange the order

    When you send an offer to us, before the order fulfillment, that means before our warehouse ready your orders, you can change or cancel the orders at anytime. But if we have prepare all goods what you order, that is hard to change or cancel the order. And at that time, please contact our sales representatives; they will consult with you for finding ways to solve.

     

    Refinement policy:

    When you receive the products, as we are very confident with our fine jewelry, you can return your order within 7 business days from the date when you receive you order for a refund or exchange if you are not completely satisfied with our products for any reason.

    Please use the following return process:

    1. Contact customer service and offer the relevant information of the order. (Order No., register name, telephone number and e-mail address.)

    2. Describe complete reasons for return. If the quantity of what you want to return is not the same with that of what you have ordered, or a few are damaged, please take photos of packaging and practicality of jewelry.

    3. Costumers need to offer package No. and original packing materials and relevant bill of documents.

    4. The products you return to us must be completely, if the products are broken by men, we will not refund.

    5. Please pay attention about this point: We are not responsible for the loss and damage during the process of transport of the returned goods. Please refer to the declaring sum filled when we deliver the goods if you want to know the product sum.

    6. What we sell are Stainless Steel Jewelry, we hold the belief of making every effort to keep the most natural characteristics of our products. It is normal that the color and shape of our jewelry occasionally come to be a little different from those in pictures.




    Returning Your Order


    Please follow these steps to return your jewelry item(s):


    1. Contact customer service and offer the relevant information of the order.(ID of the order, register name, telephone number and e-mail address )


    2. Describe complete reasons for return. If the quantity of what you want to return is not the same with that of what you have ordered, or a few are damaged, please take photos of packaging and practicality of jewelry.


    3. Costumers need to offer package ID, original packing materials and relevant bill of documents.


    Relevant items you need to pay attention to:


    1. We are not?responsible for the loss and damage during the process of transport of the returned goods. Please refer to the declaring sum filled when we deliver the goods if you want to know the product sum.


    Discrepancy in color and shape


    1. What we sell are Stainless Steel Jewelry, we hold the belief of making every effort to keep the most natural characteristics of our products. It is normal that the color and shape of our jewelry occasionally come to be a little different from those in pictures.


    Stainless Steel Jewelry, Men Jewelry

    thunderbird jewelry